As we are aware of the importance of ensuring data confidentiality, VATEL has undertaken measures to ensure the protection of personal data.
The aim of the present data protection policy is to inform you of the undertakings and practical measures taken by VATEL to ensure that your personal data is kept confidential and protected.
The present confidentiality policy may evolve in order to comply with the legal and regulatory context as well as recommendations from the CNIL.
The present confidentiality policy applies when you visit any VATEL web site, when you access our products and services (enrollment in a school, reservation of a hotel, restaurant or spa) or when you take part in any VATEL events (hereinafter referred to as “Service(s).”
VATEL is thus responsible for your personal data as the processing party.
The present confidentiality policy could be complemented by additional elements detailed in all or a part of the Service provided.
3. TYPE OF DATA GATHERED
VATEL shall endeavor to gather and process only data that is strictly necessary in view of the purpose for which it has been processed (data minimization).
When you access one of our Services, you could be asked to provide some of your personal data while filling out our forms: the type of personal data specifically required will be indicated. You can decide not to submit the data requested, however, that could limit your access to the requested Service.
Personal data is gathered in three ways:
- data you provided;
- data supplied by third-party sources;
- and lastly, through the use of our Services that you may have.
3.1. Data you supplied
The Personal data directly provided by yourself will depend on your interaction with the Service and may include:
- contact information: the last name, first name, email address, street address, phone number and cell phone number;
- other data: the profile of a student or an alumnus, his or her profession, schooling, qualifications, the name of the school that was attended, graduation date and photo: www.vatelalumni.com;
- payment information: credit card number and information required for reservation: www.hotelvatel.ch;
- comments and additional information that you may submit, including requests for research, questions and information sent to the department in question.
3.2. Data supplied by third-party sources
We may also obtain your contact information and other personal information from our subsidiaries and other third-parties, including:
- Vatel Group companies with which we offer joint services; and/or
- sources available to the general public and data suppliers from whom we obtain data to verify and complete the information in our possession.
3.3. Data from using a Service, including cookies
A Service can automatically gather information from the way in which you interact with it, including:
- Information regarding the computer, the login environment, which includes the IP address, the type and browser version, the operating system and other software installed in your environment, the mobile platform, any technical data, error reports and execution data;
- Usage Data such as functions you have used, configurations you have selected, data on which you have clicked, including the date and time and pages were consulted, terms looked up, pages visited and researched related to the Service;
- Geographic information on Services based on the location of the user to give you more relevant content depending on your geographical location wherever you may be throughout the world.
We gather this data using our servers, cookies and miscellaneous technologies.
Cookies are small text files that can be read by a web server in the VATEL domain that has placed the cookie on your hard disk. We can use these cookies and other technologies to store your preferences and configurations, to help you when recording information and analyzing our site’s operations.
You can control cookies using the configurations in your browser as well as several other tools. Nonetheless, should you block certain cookies, you will no longer be able to log in, access certain parts or use all of our Services.
4. PROCESSING PURPOSES
According to relationships established with VATEL, we use your personal data to:
- Supply, activate and manage your access to the Service and your use of it;
- Process and respond to a request to enroll in a school, an order, a request for a brochure or a reservation;
- Monitor courses taken by students and their employment history as alumni;
- Supply technical support, a service or an additional product and thus ensure proper functioning of the Service and its securing.
- Improve the Service and our other products, our events and develop new ones;
- Propose personalized content to make the Service more relevant, matching your interests and your geographical location;
- Address your requests, queries, comments and concerns;
- Inform you of any modifications, updates and other announcements concerning the Service and our other products and services;
- Give you promotional messages and other information on our products, events and services, and any other updates concerning VATEL;
- Invite you to take part in our surveys on the use of the Service;
- Pinpoint user trends and develop data analysis, including for research, auditing, reporting and any other commercial operations to determine the effectiveness of our promotional campaigns and the assessment of our commercial performance;
- Comply with our legal obligations, solve any eventual litigations and respect our contracts.
If you are the manager of an entity listed in one of our Services, we will use your data to communicate with you regarding the subscription of your organization.
Should you supply us with information on users of your entity, we shall ensure to obtain their consent to use their personal data beforehand in order to supply them with our Services.
5. RECIPIENTS OF DATA
VATEL shall only communicate your personnal data to authorized and identified recipients.
The recipients of your personal data are the corresponding VATEL services.
6. PERSONAL DATA STORAGE
VATEL shall store your personal data if required to supply the Service and carry out the obligations you requested, or for other essential purposes such as complying with our legal obligations, for our commercial and financial archives, to settle any disputes, to maintain security, detect and prevent fraud and abuse and to execute the contract binding us with you.
VATEL shall only keep your data for the duration required in the operations for which it was gathered and thus in compliance with legislation in force.
8. PROCESSING LOCATIONS - TRANSFER OF PERSONAL DATA
Your personal data is stored and processed in France and in the United States for CRM data.
VATEL shall take measures, including the use of contracts, with the aim of ensuring that information continues to be protected where it is located in compliance with protection standards imposed by laws in force and thus has put in place Standard Contractual Clauses which have been approved by the European Commission and within the EU - US protection of private life framework when transferring data.
9. DATA SECURITY
VATEL shall ensure your personal data’s security by putting in place appropriate strengthened data protection using physical and logistics security measures.
10. PROTECTION OF CHILDREN’S PRIVACY
VATEL does not knowingly gather information on children under the age of 16 and VATEL’s internet sites thus do not target children under the age of 16.
11. YOUR RIGHTS
You have rights guaranteed by laws on the protection of private life and data implemented in Europe and several other countries, and according to which you can, free of charge:
- access your personal information;
- rectify or delete your personal data;
- restrict our processing of your personal data;
- object to processing;
- obtain a copy of your personal data stored by VATEL (portability).
You are the only person who can exercise these rights on your own data by contacting: Vatel Group - 8, Rue Duhamel, PO Box 2013, - 69227 Lyon - France or email@example.com, with “GDPR” as the subject of your email and including a copy of your ID.
You can also file a complaint to the National Commission for Data Protection and Liberties (CNIL), the regulator for personal data in France.
The original version of this policy was written in French.
The French version shall thus be deemed to be the official version. Should there be any litigation regarding the present policy, the French version shall prevail over the English version and any other versions.
VATEL regularly updates the present confidentiality policy. All modifications will be posted on this page with the updated revision date.
Should you have any comments, questions or requests regarding the present policy or how your data is processed, please contact us at: Vatel Group - 8, Rue Duhamel, PO Box 2013, - 69227 Lyon - France or firstname.lastname@example.org, with “GDPR” as the subject of your email and including a copy of your ID.
Vatel students attended the debate entitled "Policies and practices for the protection of academic integrity at higher education institutions in Montenegro".Read more
Students of the 3rd year visited the biggest cellar of "13. Jul Plantaže" winery, with capacity of 30 million liters.Read more
Today, we had a pleasure to organize a presentation of the One&Only Portonovi Hotel for students of Faculty of culture and tourism- study programs Vatel and Culture and tourism.Read more
We inform all students that on Tuesday, November 22, 2022, starting at 12:30 p.m., the presentation of the One&Only Portonovi Hotel will be held in the AP amphitheater at the University of Donja Gorica. We invite all interested students to attend.Read more
The guest lecturer Mr. Nemanja Ciric, national director of the distribution company Berba D.O.O., shared with the students his experience on the sale of premium category wines and spirits in Montenegro.Read more
Today Human Resources assistants of the HR Factor agency, Ms. Andjela Neric and Ms. Maja Stajovic presented to our students vacant positions as well as opportunities for conducting an internship in MAISTRA Hospitality Group in Croatia.Read more
At the recently held Vatel Convention hosted by the University of Donja Gorica, the Vatel School in Montenegro received the prestigious award - The school of the Year 2022.Read more
The University of Donja Gorica will host the 16th International Vatel Convention, which will be held from October 19 to 23 in Montenegro.Read more
The Memorandum of Cooperation between the Ministry of Culture and Media in Montenegro and UDG Montenegro, will contribute to the promotion and training of young and talented personnel in the field of culture, cultural heritage and creative industriesRead more
As part of the subject Current events in the hospitality industry, on Saturday, November 5, a guest lecture was held by Ms. Marina Radjenovic, general manager of the Grand Heritage Perast Hotel.Read more
Orientation classes for first-year students will be held on September 15 and 16, 2022.Read more
The Vatel Montenegro announces enrollment of a new generation of students for two-year master academic studies (120 ECTS) for study program International hotel industry and management.Read more
On the occasion of 10 years of Montenegrin negotiations with the EU, the General Secretariat of the Government of Montenegro and the Ministry of European Affairs organized a meeting.Read more
Congratulations to mr Alldin Resulbegoviq for successfully defended master thesis "English language communication in hospitality industry- Case study of the Karisma hotel emoyees”!Read more
Congratulations to mr Vuk Krunić for successfully defended master thesis "Potentials for development of MICE tourism in Montenegro - case study of Splendid Conference Spa Resort". We wish him a lot of success in his future professional career!Read more
Today, we have had the opportunity to summarize the achievements of the first year students and to share out experiences and impressions.Read more
Our first and second year students do their five weeks proffesional training at One&Only Portonovi ResortRead more
Vatel Montenegro students who are currently on an exchange in Russia through the Marco Polo program had the opportunity to be part of a study visit to the prestigious Ritz Carlton Hotel in Moscow.Read more
Next year, we will have a pleasure to host Marco Polo student Abel Dubois from Vatel Bahrain. We will be happy to welcome him in Montenegro!Read more
Studying at Vatel involves a lot of work, effort and sacrifice, but also a lot of travel, socializing and fun.Read more
We present you this year winners of Marco Polo scholarship! Our first year student, Ivan Vukčević is going to spend next academic year in Vatel Hanoi VietnamRead more
The manager of Nikki Beach Hotel & Beach Club Montenegro Mr. Viktor Matjan and the chef Zulfikar Demirsi held a guest lecture for Vatel studentsRead more
We present you this year winners of Marco Polo scholarship! Our first year student, Brajan Martić is going to spend next academic year in Vatel Hanoi Vietnam.Read more
The manager of Nikki Beach Hotel & Beach Club Montenegro Mr. Viktor Matjan and the chef Zulfikar Demirsi will hold a guest lecture for Vatel students.
The guest lecture will be organized on Monday, March 21, at 1:30 P.M. in the amphitheater A4.
We present you this year winners of Marco Polo scholarship! Our first year student, Željko Ćupić is going to spend next academic year in Vatel Bahrain.Read more
We present you this year winners of Marco Polo scholarship! Our first year student, Simon Globarević is going to spend next academic year in Vatel Istanbul.Read more
We present you this year winners of Marco Polo scholarship! Our first year student, Mina Vukčević is going to spend next academic year in Vatel Bordeaux.Read more
We present you this year winners of Marco Polo scholarship! Our first year student, Danilo Grbović is going to spend next academic year in Vatel Nimes.Read more
We present you this year winners of Marco Polo scholarship! Our first year student, Ksenija Batrićević is going to spend next academic year in Vatel Mexico.Read more
We present you this year winners of Marco Polo scholarship! Our first year student, Miradin Mrhović is going to spend next academic year in Vatel Istanbul.Read more
We present you this year winners of Marco Polo scholarship! Our first year student, Vasilije Mićunović is going to spend next academic year in Vatel Istanbul.Read more
We present you this year winners of Marco Polo scholarship! Our first year student, Staša Vukčević is going to spend next academic year in Vatel BordeauxRead more
We present you this year winners of Marco Polo scholarship! Our first year student, Dario Ćorović is going to spend next academic year in Vatel Istanbul.Read more
We present you this year winners of Marco Polo scholarship! Our first year student, Nikolina Šarić is going to spend next academic year in Vatel Istanbul.Read more
We present you this year winners of Marco Polo scholarship! Our first year student, Filip Vučelić is going to spend next academic year in Vatel MadridRead more
We present you this year winners of Marco Polo scholarship! Our first year student, Mitar Perovic is going to spend next academic year in Vatel Brussels.Read more
We present you this year winners of Marco Polo scholarship! Our first year student, Veselin Uskokovic is going to spend next academic year in Vatel Bahrain.Read more
We present you this year winners of Marco Polo scholarship! Our first year student, Tamara Radovic is going to spend next academic year in Vatel Istanbul.Read more
The Ambassador of the United States of America to Montenegro, Her Excellency Judy Rising Reinke, gave a lecture today at the University of Donja Gorica to students of the study program International Hotel Management and Management Vatel.Read more
H.E. Judy Rising Reinke, the Ambassador of the United States to Montenegro, is going to hold guest lecture to Vatel third year students. We are happy to welcome her at University of Donja GoricaRead more
Another outstanding defense of master thesis at Vatel! Student Igor Vujacic and his brilliant presentation in the field of marketing in the hotel industry made us extremely proud!Read more
Our third year students have just finished their five weeks professional training at One&Only Portonovi. Many thanks for this great experience!Read more
Two more students: Nevena Vulanovic and Alen Redzematovic successfully defended their MBA thesesRead more
Today, Prof. dr Vasilis Pagounis from University of West Attica hold a guest lecture for first year students of Vatel in Entrepreneurial nest.Read more
Spectacular celebration of Montenegro’s National Day at Expo2020 Dubai.Read more
Prof. Dr. Andjela Jaksic-Stojanovic, Dean of the Faculty of Culture and Tourism, together with Dr. Ivana Kovac- Barett, Honorary Consul of Embassy of Spain in Podgorica and a lecturer at the Faculty of Culture and Tourism, hosted Ms. Carmen Alvarez,Read more
The second year students of Vatel visited the One&Only Portonovi and got acquainted with the business of this prestigious resort, the only one of this kind in Europe.Read more
The first-year Vatel students visited the Hilton Hotel in Podgorica. The study visit was organised as a part of the course Human Resources.Read more
Today, at Vatel, we made a celebration of Chinese New Year!Read more
Mr. Nikola Burzan General Manager of Azul Beach Resort Montenegro hotel hold a guest lecture to second year students of Vatel.Read more
Prof. of Chinese language, Lai Peiyu, gave a lecture to Vatel first year students about Chinese New Year and Spring Festival.Read more
Our student Slađana Noković is the winner of the Student Award for Best Students of the Capital-Podgorica.Read more
The unique theatrical-musical happening "Semper Iuvenis" was held on 16th December, 2021 in order to celebrate 55 years of successful work of the Cultural Information Center "Budo Tomovic".Read more
A professor at the Faculty of Culture and Tourism, Dr Filip Ivanovic, was elected as a regular member of the Royal Historical Society from London.Read more
Representatives of the Faculty of Culture and Tourism today had the opportunity to host students of the secondary school ''Sergije Stanic'' at the Donkey Farm.Read more
Masa Djukanovic, a first-year student of Vatel Montenegro and a representative of the Montenegrin Karate team, won second place at the Balkan Karate Championship in Rijeka, Croatia last weekend.Read more
Dear students,Read more
We would like to inform all our students that One&Only Portonovi hotel is organizing a career day on December 3, 2021.Read more
The best always go with the best! It was a great pleasure and honor to guest One & Only team at Vatel Montenegro and to strenghten our cooperation and to open many new possibilities for our students. Gratitude to the standing team of One& Only One&OnRead more
This last week of November, 339 5th year students competed in English for 1st place on the podium.Read more
On Thursday, 25th od November, we have a pleasure and honor to host One & Only Portonovi Montenegro team that will present our students all possibilities of inclusion in the world of ultra luxury hospitality.Read more
We had a pleasure to welcome Mr. Paul d’Azémar, International Network Director of Vatel group.Read more
Mr. Andrija Pesic CEO of Montengro Stars Hotel Group hold a guest lecture to second year students of Vatel.Read more
The Ambassador of the Republic of FranceRead more
Vatel students are from the very beginning of their studies placed in the heart of the hospitality industry!Read more
As a part of the course Wine, Beer and Spirits, our third year students had classes in Voco hotel Voco Podgorica.Read more
The guest lecture for third year students was given by Mr. Ravi Bankar, Founder of Genesis Leisure Consulting company from Mumbai, India.Read more
Great news for Montenegro and University of Donja Gorica- Vatel convention 2022 will be organized in Montenegro!Read more
His Excellency Ambassador of the Hellenic Republic to Montenegro Mr. Panayotis Partsos will hold a guest lecture to our first year students on October 13 at 14:15 pm.Read more